30 Night Dreampod Trial Policy

Buying a mattress online can feel challenging because comfort is personal. At Dreampod, we understand that choosing the right mattress takes time. That’s why we offer a 30-night mattress trial to help you experience the comfort of your new mattress in your own home.

We recommend using your new Dreampod mattress for at least 20–25 nights from the delivery date before making a final decision. Every individual needs a proper comfort adjustment period for the mattress to adapt to their sleeping pattern and body support needs.

If you are not completely satisfied within 30 nights of sleeping on your new Dreampod mattress, we will arrange a hassle-free return and provide a 100% refund, subject to the terms and conditions mentioned below.

Exceptions to Return / Refund Under 30 Night Trial Policy

To ensure fair usage of the 30 Night Mattress Trial Policy, the following conditions apply:

Mattress return or full refund requests will not be approved in cases of improper usage or physical damage to the mattress. The mattress must be returned in good condition.
Return or refund requests will not be approved if there are liquid spills, stains, dirt, or visible damage found during the inspection process.
Returns or refunds will not be approved if the mattress has been used on an improper or uneven surface without suitable support or a proper base.
Return or refund requests will not be accepted if the mattress has been exposed to cold, mould, excessive heat, or damaging temperatures that may permanently affect the mattress materials.
Mattress return or full refund requests will not be entertained for incorrect mattress size orders. Customers are advised to cross-check mattress dimensions before placing an order.
This 30-night trial policy is limited to one mattress return per household per year.

Terms and Conditions for 30 Nights Trial policy

The 30 Night Trial starts from the date of mattress delivery.
In the case of a mattress exchange between models, the 30-night trial period will continue from the delivery date of the first mattress received.
The trial policy is applicable only on standard-size mattresses. Custom-size mattresses are not covered under this offer.
During the 30-night period, customers may return the mattress anytime before completion of the trial for a full refund. If any freebies or complimentary products were included with the order, their value will be deducted from the refund amount.
Mattress returns and refunds under this policy are applicable only if the product does not fall under the Exceptions to Return / Refund conditions listed above.
The Dreampod 30 Night Trial Policy applies only to the original purchaser of genuine Dreampod mattresses bought from www.mydreampod.com.
This trial offer is restricted to one return per household every 365 days.
Customers are requested to retain a copy of the original tax invoice as proof of purchase. A valid invoice is mandatory for processing refund claims. YK Group / Dreampod reserves the right to reject claims without valid proof of purchase.
Mattress returns or refunds will only be approved after the product successfully passes the return inspection criteria under the 30-night policy.
Customers must share clear photographs of all 6 sides of the mattress (top, bottom, and 4 side panels) while requesting a return. Failure to provide proper images may lead to cancellation of the return request.
Return or refund requests must be registered directly with YK Group / Dreampod Mattress no later than the 31st day from the delivery date of the mattress.
All mattresses will undergo inspection and pickup within 7–10 days after the return request is raised. Approved refunds will be processed within 15–20 days after the mattress pickup is completed.
YK Group / Dreampod Mattress reserves the right to refuse the 30 Night Trial Offer to anyone associated with a mattress manufacturer or mattress brand.
The final approval or rejection of mattress returns and refunds under the 30 Night Trial Policy will be solely decided by YK Group / Dreampod Mattress. The company reserves the right to reject requests that do not meet the terms and conditions of the policy.
Any disputes related to this policy will be subject to Mumbai jurisdiction only.